Reputation Management
New reviews land in one feed with a GoPilot-drafted reply waiting for your approval.
Google review management — view, filter, and respond with GoPilot-drafted replies. Private feedback from your landing pages lands in the same hub.
How it works
01/04
Reviews arrive
Google reviews and private feedback arrive on their own schedule
Customers review on Google or leave private feedback through your landing pages. You see both in one place.
02/04
One inbox
Google reviews and private feedback in the same queue
One list, oldest unanswered first, with the location attached. Nothing sits for three weeks because it landed somewhere nobody checks.
03/04
A reply is ready
GoPilot drafts a suggested response in your voice
GoPilot names the job and the tech in the draft — you edit or send it. Answering is the part that gets skipped, so the draft is the part that matters.
04/04
The trend is visible
Rating by location, in one view
You can see which location is pulling the average down while there is still time to do something about it.
- 5 star — Bellwood location
- Private feedback
- 3 star — Ash Street location
- Arrived
- Within the last 24 hours
An illustrative example
What it does
Everything Reputation Management handles — built in, not bolted on.
- Google review viewing and filtering
- Private feedback inbox
- Review approval workflow
- Campaign tagging
- GoPilot-drafted response generation
- Real-time sync with Google reviews
- Review analytics
What changes
What life looks like before and after.
- Before
Another login, another export, another guess.
AfterNever miss a review
- Before
Manual work that should happen automatically.
AfterRespond quickly and on-brand
- Before
Scattered across tools that don't share a record.
AfterImprove review response quality
- Before
Easy to drop when the day gets busy.
AfterTrack review trends
- Before
No single place that shows whether it's working.
AfterBuild a better reputation over time
When you'd use it
How operators put this to work.
- Reputation
Business gets reviews regularly and falls behind on replies
New reviews land in one feed with a GoPilot-drafted reply waiting for your approval.
- Reputation
Owner wants quality, on-brand responses without writing each one
New reviews land in one feed with a GoPilot-drafted reply waiting for your approval.
More in Reputation
Explore what else ships in this category.
Never miss a review. GoPilot drafts on-brand replies — you approve and send.